Zomato has introduced Zomato AI, an interactive chatbot to enhance the food ordering experience.
Zomato AI aims to provide personalized food recommendations, answer questions, and suggest popular dishes or restaurants.
The AI is integrated into the Zomato app and is available to all users; only Zomato Gold members have access to certain features.
It takes your previous orders, dietary preferences, and current location into account to provide recommendations tailored to you.
One of its standout features? It can introduce you to new dishes/restaurants that you might not have found on your own.
Zomato AI doesn't just focus on food preferences; it also helps you save money by suggesting deals, discounts, and special offers from restaurants.
The chatbot employs different agents for various tasks like placing orders, answering questions about restaurants, and suggesting new dishes.
The more you interact with the AI, the better it becomes at understanding your preferences and making relevant recommendations.
Zomato AI is seen as a promising tool to revolutionize online food ordering, offering convenience and personalization.